Ordering and Shipping Information

United States Customers

Shipping Options and Information
There are three shipping options: Economy, Priority and Express.
We strongly recommend choosing express or priority mail shipping.

Economy: Standard domestic economy shipping is FREE on orders of $7.50 or more! We use regular U.S. Postal Service for standard shipping. Please keep in mind that postal delivery time can vary widely, in rare cases taking as long as 2-3 weeks. If you select standard shipping and your package hasn't arrived by three weeks, please contact us. We strongly recommend selecting priority or express shipping, particularly for short-viability seeds.

Priority: Priority shipping generally takes 2-3 days from pickup time.

Express: Express mail shipping is typically overnight delivery from pickup time. Tracking numbers are available only with the express mail shipping option.

All shipping options are available on checkout. You will be sent an e-mail when your order is shipped.

Incorrect Shipping Addresses: Make sure to verify your shipping address when placing your order. If you are unsure for any reasons about the shipping address submitted to us, please send an e-mail when placing your order to service@tradewindsfruit.com, with your correct shipping address. Please note that once an order is shipped to changes can be made to the shipping address. If the address is incorrect or invalid, please contact the United States Postal Service to have the package rerouted. We can only reship orders once the original package has been returned to us in full and this often takes several weeks or months.

Ordering

There is a $7.50 minimum order. (Optional shipping charges for priority mail are included in the minimum.) For orders under $7.50, the difference will be made up as an additional shipping charge and will calculated automatically as you check out.

1. Order with a credit card using our online shopping cart. Just click "add to cart" next to any item(s) you would like to purchase from any of our order pages. Click on 'checkout' or 'shopping cart' to proceed to checkout. We accept payment for online orders using all major credit cards. If you are a PayPal member you can also pay using PayPal. Select the PayPal option when you begin checkout. You can also e-mail your online order. In the e-mail, make sure to include items you would like to purchase, billing and shipping information.

2. Order by mail. We accept credit cards, checks, money orders and U.S. cash for mail orders. Use our online mail order form, or write down your order and send it in to us at:

Trade Winds Fruit
P.O. Box 1102
Windsor, CA 95492

3. **Very important** If you are paying by PayPal and you are a previous PayPal or EBay user and may already have an account with PayPal, please make sure to verify your shipping address. PayPal will automatically override your shipping address with your PayPal or EBay billing address stored on file, so verify that this is current. Alternatively you can e-mail us updated shipping addresses with your order or include an updated shipping address as a note with your order.


Non-United States (international) Customers

1. Order with a credit card using our online shopping cart. Just click "add to cart" next to any item(s) you would like to purchase from any of our order pages. Click on 'checkout' or 'shopping cart' to proceed to checkout. We accept payment for online orders using all major credit cards. If you are a PayPal member you can also pay using PayPal. Select the PayPal option when you begin checkout. You can also e-mail your online order. In the e-mail, make sure to include items you would like to purchase, billing and shipping information.

2. Order by mail. We accept credit cards, international money orders in U.S. funds and U.S. cash for mail orders. Use our online mail order form, or write down your order and send it in to us at:

Trade Winds Fruit
P.O. Box 1102
Windsor, CA 95492

Shipping
There is a $7.50 minimum order for international destinations.
See the chart below for international shipping charges. We use regular U.S. Postal Service airmail for shipping. Please keep in mind that postal delivery time to international designations can vary widely. Typical in-transit times are 1-3 weeks to Western Europe, Canada and Mexico, and 2-4 weeks to anywhere else in the world.

Importing Note: By placing an order, you are taking full responsibility for importation of seeds into your home country and releasing Trade Winds Fruit from any liability related to shipments in-transit. Some countries, e.g. Australia, have strict regulations on which seeds are allowed to be imported. It is up to the buyer to obtain any necessary permits or documentation necessary for importation. Trade Winds Fruit is not responsible and there are no refunds for any loss of seed due to importation difficulties. While we do not anticipate any reduced viability or quality, seeds to destinations outside of the United States are sold AS-IS.

 

Incorrect Shipping Addresses: Make sure to verify your shipping address when placing your order. If you are unsure for any reasons about the shipping address submitted to us, please send an e-mail when placing your order to service@tradewindsfruit.com, with your correct shipping address. Please note that once an order is shipped to changes can be made to the shipping address. If the address is incorrect or invalid, please contact the United States Postal Service to have the package rerouted. We can only reship orders once the original package has been returned to us in full and this often takes several weeks or months.

International Shipping Rates (for Canada and Mexico)

Order total is between:
Standard
Airmail
Priority
Express
$7.50-$10.00
$0.50
$22.00
$30.00
$10.01-$20.00
$1.00
$22.00
$30.00
$20.01-$30.00
$1.50
$22.00
$30.00
$30.01-$40.00
$2.00
$22.00
$30.00
$40.01-$50.00
$2.50
$22.00
$30.00
$50.01-$75.00
$3.25
$22.00
$30.00
$75.01-$100.00
$5.00
$22.00
$30.00
$100.01-$150.00
$7.50
$22.00
$30.00
$150.01+
$10.00
$22.00
$30.00

International Shipping Rates (everywhere else)

Order total is between:
Standard
Airmail
Priority
Express
$7.50-$10.00
$1.50
$29.00
$32.00
$10.01-$20.00
$2.50
$29.00
$32.00
$20.01-$30.00
$3.50
$29.00
$32.00
$30.01-$40.00
$4.50
$29.00
$32.00
$40.01-$50.00
$6.00
$29.00
$32.00
$50.01-$75.00
$8.00
$29.00
$32.00
$75.01-$100.00
$12.00
$29.00
$32.00
$100.01-$150.00
$15.00
$29.00
$32.00
$150.01+
$20.00
$29.00
$32.00

 

For All Customers

Please see our FAQ for answers to many common questions.

Please see our Terms of Business for important ordering information. By placing an order you are agreeing to our Terms of Business.

Mail Orders

Please fill out our mail order form. We accept credit cards, cash and checks by mail. Standard shipping is FREE on orders of $7.50 or more for United States destinations. You can add optional priority or express mail shipping (for United States destinations only) for an additional fee.
Click Here For Mail Order Form! You will need Adobe Reader to view this file.

Mail orders to:

Trade Winds Fruit
P.O. Box 1102
Windsor, CA 95492